Privacy Policy

Essential Resources Educational Publishers Limited’s (We, us, our) Privacy Policy (Policy) applies to all users of our Websites (Essential Resources, iUgo and Fyndit). The purpose of this Policy is to let users know when we collect personal information and what we do with it.

We collect information from you when you:

• Register on our site
• Place an order
• Subscribe to our newsletter

When we refer to ‘personal information’ we are referring to information that identifies you as an individual or relates to an identifiable individual.

When ordering or registering on our website, you may be asked to share your:

• Name
• Email address
• Mailing address
• Phone number
• Your personal preferences
• Credit card information

We do not use, share or transfer personal information in connection with the site except as set out in this notice, or as otherwise set out somewhere on the Website.

USE OF PERSONAL INFORMATION

We may use your personal information to:

• personalise your experience
• improve our website
• improve customer service
• process transactions
• administer a contest, promotion, survey or other site feature
• send periodic emails with information and updates on your order, in addition to occasional emails with company news, related product or service information

You may, at any time, unsubscribe from receiving these emails. To do so, please use the unsubscribe function which is included at the bottom of each email.

STORAGE AND DELETION OF INFORMATION

If you provide personal information to us, it is held securely and will not be retained longer than is reasonably necessary in the circumstances.

It may be shared with third-party contractors to the extent necessary for them to administer or work on the website, or to work on special projects with us.

Unless required by law, we will not disclose the names or email addresses of individuals who provide feedback to us or who provide us with submission forms without their consent.

COOKIES

Our site generates persistent session cookies (they have an expiry date and are removed on that date) to monitor site usage.

We use cookies to:

• Help us record and process the items in your shopping cart
• Understand and save your preferences for future visits
• Keep track of advertisements
• Compile data about site traffic and site interaction so that we can offer better site experiences and tools in the future

We may contract with third party service providers to assist us in understanding our site visitors. These service providers are not permitted to use the information collected except to help us conduct and improve our business.

The cookies do not collect personal information. You can disable them or clear them out of your web browser without affecting your ability to use the site.

DISCLOSURE OF PERSONAL INFORMATION

We may disclose your personal information in the following circumstances:

• Disclosure required by law: we may be required to disclose your personal information if required by applicable law or in response to valid requests by public authorities.
• Business Transaction. If we or our subsidiaries are involved in a merger, acquisition or asset sale, your personal information may be transferred or deemed transferred to the new owner(s).
• Information Shared with Commonly Owned Entities. We may share some or all of your personal information within the Essential Resources group.
• Third Parties: We may share your personal information with any of the following third parties:
  • Tax, audit, or other authorities as required by law.
  • Third party analytics provider to help us understand how our users use and engage with our services.
  • Third party service providers: We may share your personal data to trusted third party service providers to assist us in operating our website, conducting our business and servicing you, provided they agree to keep your information confidential. Below is a non-exclusive list of the most important third-party service providers, which we use: